Frequently Asked Questions (FAQs)
At Stellar Cleaning Services Inc., we strive to provide exceptional service tailored to all your cleaning needs. Below you'll find answers to some of the most common questions about our services and our company.
About the Service
What types of services does the company offer?
We offer the following services:
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Residential Cleaning
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Commercial Cleaning
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Post-Construction Cleaning
What is the service coverage area?
We proudly serve the entire Coachella Valley area.
How are services quoted?
We provide on-site visits to offer an accurate, personalized quote based on your specific cleaning needs.
What cleaning products does the company use?
We use both conventional and hypoallergenic cleaning products. If you have any specific preferences or requests, we are happy to accommodate them.
What happens if the client is not satisfied with the service?
If you're not satisfied, we will work with you to reach an agreement and, if necessary, perform the cleaning again at no additional cost.
What does the client need to provide?
You don’t need to provide anything. We bring all the materials and equipment needed to complete the service.
How often can the service be scheduled?
You can schedule our services as frequently as you’d like: weekly, bi-weekly, monthly, or according to your specific needs.
What if the client needs urgent service?
We do our best to accommodate urgent requests. In some cases, there may be an additional fee depending on the urgency and availability.
How long has the company been in business?
We’ve been proudly serving the community since 2016, offering reliable and excellent cleaning services.
Is the company insured?
Yes, Stellar Cleaning Services Inc. is fully insured to give you peace of mind and ensure safety.
What safety measures does the company take with its employees?
All our employees are personally trained and equipped with the proper tools to work safely. Additionally, our insurance covers any potential issues related to valuables or property.
How can clients make payments?
We accept payments via check, cash, and Zelle.